What Is Social Performance?
Social performance is defined as “the effective translation of an institution’s mission into practice in line with accepted social values.”
In other words, social performance is about making an organization's social mission a reality, whatever that mission is. Some of the more commonly promoted social values in microfinance are as follows:
- Providing financial and/or nonfinancial services to greater numbers of poor and excluded people
- Improving the quality and appropriateness of services already being offered
- Increasing revenue from clients' businesses
- Building clients' sense of empowerment
- Reducing vulnerability
- Alleviating poverty
- Improving an MFI’s impact on the environment or the community
Please scroll through the English, French, or Spanish version of the our Introduction to Social Performance presentation, below:
Additionally, we invite you to review this list of frequently asked questions (FAQs) and answers about social performance.