Board of Directors

The SPTF is governed by a Board of Directors (13 elected, up to 3 appointed to ensure regional diversity) with members from every region and a fixed number of elected representatives from each of the major stakeholder categories:

  • 2 donors
  • 2 investors
  • 2 MFIs: 1 NGO and 1 NBFI or bank
  • 3 MFI Associations: 1 Global, 1 Regional, and 1 National
  • 2 support organizations
  • 2 audit/rating/information services
  • Up to 3 appointed members to ensure regional diversity
  • SPTF Director is an ex-officio member

The Board of Directors members are as follows:


Social Investors

Direct Microfinance Providers


  • Microfinance Centre for CEE and the NIS (MFC), Ewa Bankowska
  • Microfinance CEO Working Group, Anne Hastings
  • Red Financiera Rural (RFR), Javier Vaca (Bio coming soon)

Support Organizations

Rating/Auditing/Information Services

 SPTF Director (ex-officio member)


Frank DeGiovanni
Frank DeGiovanni is Ford Foundation's director of Financial Assets. He leads the foundation's worldwide efforts to build financial assets for disadvantaged people with support through grants and Program-Related Investments (PRIs). His team makes grants through a focused set of initiatives on savings, individual asset development, Social Security reform, rural livelihood development and consumer financial services.

Prior to assuming his current position, Frank was the foundation's deputy director of Program-Related Investments, where he was responsible for creating and monitoring a diverse loan portfolio of organizations promoting community and economic development in the United States and internationally.

Before joining the Ford Foundation in 1991, Frank was associate professor and senior research associate at the New School for Social Research in New York City, where he researched and taught graduate-level courses in housing and community development, urban political economy and policy analysis. From 1985 to 1987, he was chairman of the Pratt Institute's Department of City and Regional Planning in Brooklyn, where he also taught and consulted on projects in housing and community development.

Frank has a Ph.D. and a master's in regional planning, both from the University of North Carolina at Chapel Hill.

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Hans Ramm
Hans Ramm is a development economist with a vocational banking background. He has been a practitioner in 'up-scaling' microfinance institutions and 'down-scaling' commercial banks for more than a decade. He was also board member of a microfinance institution and an investment vehicle. Hans joined the Swiss Agency for Development & Cooperation (SDC) in 2008 as focal point for financial sector development. 

At SDC, Hans is in charge of knowledge management in the areas of rural finance, micro and agricultural insurance, microfinance, and SME finance. He represents SDC at the SPTF, CGAP, and the MicroInsurance Network as well bilateral donors at the Steering Committee of the Smart Campaign. Hans is sitting on the Development Facility Committee of the European Fund for Southeast Europe since 2006. He has launched the Swiss Capacity Building Facility, a public-private partnership with the Swiss financial sector to promote financial inclusion in the South.

SDC has supported the social performance and responsible finance agenda from the onset by funding Cerise's Social Performance Indicators (SPI) initiative since 2003. This has resulted in building the Social Performance System of the MIX Market and the SPI assessment tools for microfinance institutions and investors. SDC has also funded the latest versions of the SPI assessment tools that are fully compatible with SPTF's Universal Standards for Social Performance Management. SDC has been co-funding the Rating Initiative to raise transparency in responsible finance practices by supporting the specialized microfinance raters in developing their Microfinance Institutional and Social Rating products. Furthermore, SDC has become a core funder of the SPTF in late 2012, and just started a Latin America initiative with the MIF/IADB to enhance the corporate governance of microfinance institutions as an essential dimension of responsible finance.

Hans has been carrying out SDC's work in mainstreaming social performance / responsible finance standards since 2008. He has participated in the SPTF annual conferences in Paris, Madrid, Berne (hosted by SDC and Liechtenstein), Den Bosch, and Jordan.

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Dina Pons
Dina Pons is currently working at Incofin as Investment Manager for Southeast Asia and Social Performance Coordinator.  With more than 350 million of assets under management, Incofin IM is a leading double bottom microfinance investment fund.  Incofin was one of the earliest investors to develop its own social performance evaluation scorecard.  Incofin IM also endorses the SMART Campaign, MFTransparency, and the Principles for Investment in Inclusive Finances (PIIFs) and has been an active member of the SPTF for the past four years. 

While at Incofin, Dina has worked on several SPM related projects: She first focused on a full revamping of Incofin's in-house social performance evaluation tool, called ECHOS.  With the aim of bringing the tool in line with the latest developments in the SPM sphere, Dina worked on the creation of a special section on Responsible Pricing, using the same format as MFTransparency, and also included a much more detailed section on Client Protection Principles by integrating the self-assessment questionnaire of the SMART Campaign into the ECHOS tool.  Since updating ECHOS, Dina has been in charge of training Incofin staff to ensure that all Incofin staff understand and implement SPM the same way. Following Incofin’s endorsement of the PIIFs, Dina was instrumental in developing Incofin’s internal action plan and in pushing for the progressive implementation of each principle in Incofin’s internal policies and practices.  Since June 2012, Dina has been working with two fellows from Oikocredit and Blue Orchard on the development and implementation of the research framework of the first study to assess over-indebtedness in Cambodia.  

Dina has been active in the SPTF for the past four years.  During her work as a social rater and then as Investment manager for Incofin, Dina participated in the two last SPTF annual meetings in Den Bosch and in Amman.  Dina has also been very proactive in participating in several SPM initiatives at the industry level and more specifically in SPTF working groups including the PIIFs Reporting Framework, the Avoid Over-indebtedness (AVOID) working group, and the ALINUS working group. 

On top of this, for the past year and half, Dina has also been leading a working group on Reasonable Covenants which produced the “Lenders' Guidelines for Setting Covenants in Support of Responsible Microfinance,” listing seven financial covenants and two social covenants that more than twelve major investment funds agreed to endorse and use as reference when setting up covenants in their loan agreements.

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Jürgen Hammer
After 15 years spent in different international investment banks (Deutsche Bank, Banco Santander, Crédit Lyonnais, CALYON) and different areas (Corporate Banking, Fixed Income and Securitization, Sales and Origination, Senior Banker) Jurgen Hammer joined the field of microfinance in 2006 with the personal objective of using his experience in financial markets to benefit the excluded and poor people in the developing world.  

In 2008, Jurgen joined the initiative of Crédit Agricole in France and played a leading role in setting up and launching the Grameen Credit Agricole Microfinance Foundation (GCAMF). Under the legal form of a Foundation, and reflecting the intentions of its founders, Crédit Agricole and Grameen Trust from Bangladesh, GCAMF has a double objective: to achieve its ambitious social goals on a sustainable basis.  The initiative has therefore included a full, SPI-based social performance evaluation in all its investment proposals presented to its credit committee from the beginning.  

Always with an eye towards improving efficiency and acting responsibly with its MFI partners, GCAMF gives high priority to larger, industry-wide initiatives of improved coordination and cooperation.  Jurgen has participated in SPTF work since 2009, playing an active role in the Social Investor Working Group and, since summer 2012, leading the ALINUS Investor Working Group that commits to support and motivate socially responsible investors to align their existing practices in social performance, due diligence, and monitoring with the Universal Standards for Social Performance Management.  

In addition, Jurgen continues his involvement as an independent Management Board member with JAIDA, the Microfinance Fund in Morocco he helped to set up, and plays an active role in promoting the inclusion of social performance evaluation tools in the microfinance sector in Morocco.

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Anne Hastings
Anne Hastings is the CEO of Sèvis Finansye Fonkoze (SFF). Anne served as the Director of Fonkoze, the foundation, since May 1996 and served as a founder and Board member of SFF since 2004. Anne is the recipient of many prestigious international awards recognizing her work in microfinance and in Haiti. 

Before coming to Haiti thirteen years ago, Anne had fifteen years of experience in providing strategic management services to executives as Senior Partner and Managing Director of Scanlon and Hastings, a management consulting company in Washington DC. Anne holds a PhD from the University of Virginia and an Honorary Doctorate in Business Leadership from Duquesne University. She completed research fellowships at the Brookings Institute and the Advisory Commission on Intergovernmental Relations, both in Washington, DC.

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Carmen Velasco
Carmen Velasco serves on the Board of Directors of Microfinanzas PRISMA MFP (Perú).  Ms. Velasco spent the first part of her career teaching at the Bolivian Catholic University before she teamed up with Lynne Patterson to develop training programs for women. Ms. Velasco co-founded Pro Mujer in Bolivia, which has been fully sustainable since 1998 and which, under Ms. Velasco's leadership, achieved a world-wide reputation for excellence.  At Pro Mujer, Ms. Velasco was responsible for providing technical assistance to Pro Mujer’s microfinance institutions in Argentina, Mexico, Nicaragua and Peru. After assuming the role of Co-Director of Pro Mujer International, Ms. Velasco became responsible for supporting operations, for new product development, and for implementation of all network systems in each of the 5 countries where Pro Mujer is established. Ms. Velasco has a Bachelor’s degree in Educational Psychology from the University of Chile.

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Ziad Al-Refai
Ziad Al-Refai is the Executive Director of Tamweelcom, a micro credit company in Jordan.  He has held this position since 2006.  Prior to becoming Executive Director of Tamweelcom, Mr. Al-Refai was the Finance and Administration Manager for the Micro Fund for Women, and prior to that, he was a Finance Manager for the United Nations Development Program (UNDP) in Jordan.  Mr. Al-Refai holds an MBA in Microfinance (Bergamo University, Italy), a  partially completed MBA in Financial Management (University of Jordan), and a BA in Accounting (University of Jordan).

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Ewa Bankowska

Ewa Bankowska works at the Microfinance Centre (MFC) as a Responsible Finance Expert. With a background in market research, her previous professional experience includes marketing research in the banking sector and market analysis for the B2B service global alliance. Ewa holds an M.Sc. in Quantitative Methods and Information Systems from the Warsaw School of Economics, and a postgraduate diploma in psychology of consumer’s behavior from Warsaw University.

Over the last ten years of her engagement in SPM, she worked with MFIs and microfinance associations in five continents, in more than 20 countries. Ewa facilitated the contribution of MFIs from the region to the development of SP Reporting Indicators, and MFC became one of the first networks with members reporting on their SP to the MIX. She field tested the first social audit tools available and supported the Smart Campaign in its first client protection assessments, becoming one of the very first certified assessors.

Ewa continues to consult MFIs in SPM institutionalization. She supports microfinance associations in their work on SPM promotion, including adaptation of SPM strategy development methodology for networks and co-facilitation of the Networks Working Group at SPTF. She is the co-author of Decision Tree for Networks and a number of case studies on SPM practice, both from the experience of MFIs and networks. She was involved in the creation and implementation of SP Fund for Networks. She has a comprehensive knowledge of SPM and understanding of challenges both from the perspective of an MFI and a Network. Additionally Ewa has managed microfinance projects related to gender empowerment, financial education and microfinance housing.

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Boubacar Diallo
Mr. Diallo is currently the Regional Advisor for Household and Economic Security in the West Africa Regional Office of Plan International.  Previously, Mr. Diallo was Project Director for MISION Africa, as well as Regional Technical Advisor - Microfinance for CRS’ West Africa regional office. Prior to joining CRS, he was Regional Director - West Africa for Freedom from Hunger. At this position, he was in charge of the overall management of the West Africa office, building and managing relationships with partners, and provision of technical assistance in group lending, saving-led methodology, internal controls, supervision systems, business planning, and financial analysis in Mali and the West Africa sub-region. Prior to joining Freedom from Hunger as a permanent staff member, Mr. Diallo was a consultant, in which capacity he carried out feasibility studies, evaluations, and socio-economic studies for many international organizations, such as Save the Children, Lux Development, Aga Khan Foundation, Trickle Up Foundation, IFC, etc. He also worked as a researcher with the University of Mali (Faculty of Economics and Law) and the Centre d'Analyse et de Formulation des Politiques de Developpement du Mali and conducted some research on microfinance and food security. He holds a postgraduate degree in economics from the University of Ouagadougou in Burkina Faso, a master's in economics from Ecole Nationale d'Administration in Mali, and a master's in microfinance from the State University of Bergamo in Italy. Mr. Diallo speaks fluent French and English.

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Calum Scott

Calum Scott is the Global Impact Director for Opportunity International, one of the leading microfinance support networks globally. In the last 7 years working for Opportunity International, Calum has designed, developed and tested an innovative framework for implementing SPM at Opportunity’s forty microfinance partners in twenty-two countries.

Calum is committed to pushing the industry SPM agenda towards greater use of data by microfinance practitioners in the field, for the benefit of the clients that microfinance seeks to serve. Opportunity’s SPM program is ambitious. Aiming to regularly collect social data from all clients and enabling the use of data as a management tool to improve both microfinance products, and how those services are provided.

In 2014 Calum oversaw the publication of Opportunity’s first annual Social Performance Report, detailing progress and results from Opportunity’s SPM strategy:

Calum has an economics degree, and ten years of experience working as an economist for the UK government on inward investment and health economics.

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Aldo Moauro
Aldo Moauro is a founding member and current shareholder of MicroFinanza Rating (MFR). As a member of the Board of Directors and Executive Director of MFR, Aldo directly supervises the activities of the Management Team, Social Rating Department and Rating Committee Unit. He chairs the Board of Directors of all MFR subsidiary companies, which are located in Ecuador, Bolivia, Kenya, Kyrgyz Republic and the Philippines.

He has carried out more than 100 rating and assessment missions worldwide, chaired more than 300 rating committees and leads the technical evolution of MFR services and assessment tools. Aldo is a member of the SMART Campaign Certification Committee and has been involved in several leading initiatives in the microfinance sector. He is often invited as a speaker at microfinance conferences and as a teacher in training courses (like the Boulder MFTP), especially on topics related to microfinance institutional and social rating, credit and social rating, risk management, social performance assessment, client protection, corporate governance and regulation and supervision in microfinance.

Before joining MFR Aldo worked for almost four years at ETIMOS, an international financial consortium, and was in charge of the microfinance investments portfolio.

A graduate in Economic Studies, Aldo has directed his professional preparation and experience toward SMEs and microfinance. He pursued his specialization by attending the Boulder Microfinance Training Program, and the Goethe Institute in Frankfurt training on the Theoretical and Technical Innovations in Microfinance and Rural Finance.

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Laura Foose
Laura Foose has been the Director of the Social Performance Task Force since 2005.  She has seventeen years of experience in policy design and advocacy promoting microfinance development and poverty alleviation in developing and transitional countries.  She has also designed microfinance projects and conducted evaluations of MFIs.  As Secretariat of the Microenterprise Coalition at FINCA for five years, Ms. Foose represented microenterprise practitioner and advocacy organizations to donor agencies, the U.S. Administration, and members of Congress.  For 6 years, Ms. Foose was a working group facilitator for the SEEP Network and worked extensively in the areas of poverty assessment/outreach.  Ms. Foose is a professor of microfinance at Georgetown University; a co-founder of Woman Advancing Microfinance; on the Taxonomy Committee of “The Impact Reporting and Investment Standards (IRIS) project” of The Global Impact and Investing Network; on the Steering Committee of Truelift, and on the Management Board of The Rating Initiative.  Ms. Foose holds an M.S. in Foreign Service from Georgetown University, with specializations in international economics and business, and a B.A. from Brown University, where she graduated with a double major in economics and international relations.  She speaks German and is based in Washington, DC.

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