Web Resources
Social Performance Management
- Social Performance Task Force: www.sptf.info
- Imp-Act Consortium: www.imp-act.org
- The SPM Network: www.spmnetwork.net
- SPM Resource Centre: www.smpresourcecentre.net
- Microfinance Gateway, Social Performance: http://www.microfinancegateway.org/p/site/m/template.rc/1.11.48260/
- The MicroFinance Centre: http://www.mfc.org.pl/spm
Client Assessment Tools
- Grameen Foundation Progress out of Poverty: www.progressoutofpoverty.org
- USAID Poverty Assessment Tool: www.povertytools.org
- FINCA Client Assessment Tool (FCAT): http://www.finca.org/site/c.erKPI2PCIoE/b.2611153/apps/s/content.asp?ct=7624075
- CGAP Client Poverty Assessment Tool: http://www.cgap.org/gm/document-1.9.3004/TechnicalTool_05.pdf
- Participatory Wealth Ranking: http://www.microfinancegateway.org/p/site/m/template.rc/1.11.48260/1.26.9234/p/site/m/template.rc/1.11.48260/1.26.10538/
- Means Test: http://www.microfinancegateway.org/p/site/m/template.rc/1.11.48260/1.26.9234/p/site/m/template.rc/1.11.48260/1.26.10539/
- Housing Index (Example: CASHPOR, India): http://www.cashpor.in/housingindex1.asp
Social Audit Tools
- The Quality Audit Tool (QAT): http://www.mfc.org.pl/
- The Social Performance Indicators (SPI): http://www.cerise-microfinance.org/
- The Global Reporting Initiative (GRI): http://www.globalreporting.org/
Social Reporting Tools
- The MIX Market: http://www.mixmarket.org/social-performance-data
- Smart Campaign “Getting Started Questionnaire:” http://www.smartcampaign.org/tools-a-resources/2/41
Guides and User Reviews
- Microfinance Gateway Social Performance Topics: http://www.microfinancegateway.org/p/site/m/template.rc/1.11.48260/
- Social Performance Task Force User Reviews: http://sptf.info/sp-tools/user-reviews
- SEEP Network Social Performance Glossary of Terms: http://seepnetwork.org/Resources/4728_file_Soical_Performance_Glossary.pdf
- SEEP Network Social Performance Map: http://seepnetwork.org/Pages/SocialPerformance.aspx
- Imp-Act Consortium Publication: “Putting the ‘social’ into performance management: A practice-based guide for microfinance:” http://www2.ids.ac.uk/impact/support/practiceguide.html
Client Protection
- The Smart Campaign for Client Protection: www.smartcampaign.org
- MicroFinance Transparency: www.mftransparency.org
- Financial Education: http://www.ffhtechnical.org/resources/education-modules
Social Rating Tools
- M-CRIL: www.m-cril.com
- MicroFinanza Rating: www.microfinanzarating.com
- MicroRate: www.microrate.com
- Planet Rating: www.planetrating.com
- The Rating Initiative: www.ratinginitiative.org

