The Social Performance Task Force (SPTF)
consists of over 600 members from all over the world from every
microfinance stakeholder group: practitioners, donors and investors
(multilateral, bilateral, and private), global, national and
regional associations, technical assistance providers, rating
agencies, academics and researchers, and others.
The SPTF defines social
performance as the effective translation of a
microfinance organization's mission into practice in line with
commonly accepted social values such as:
- Serving increasing numbers of poorer
and more excluded people sustainably.
- Improving the quality and
appropriateness of financial services available to target clients
through systematic assessment of their specific needs.
- Creating benefits for clients of
microfinance, their families and communities in terms of:
increasing social capital, assets, income, and access to services;
reducing vulnerability; and fulfilling basic needs.
- Improving the social responsibility of
the MFI towards its clients, its employees and the community it
serves.
Vision:
Social
performance management is standard business practice and
considered fundamental to achieving the social promise
of microfinance.
Mission:
To
engage with microfinance stakeholders to develop, disseminate
and promote standards and good practices for social performance
management and reporting.
The SPTF will
achieve this by:
- Providing a
platform for dialogue, learning and collaboration
- Facilitating
engagement and advocacy across the industry at all levels –
practitioners, networks, support agencies, donors, investors,
regulatory authorities
- Working
towards setting industry standards for social performance
management, measurement, monitoring, reporting and
training
- Promoting
good practices and demonstrated success of MFIs engaged
in social performance management
- Gathering
quality evidence and research to demonstrate the business case for
social performance management.
The working
groups of the SPTF are:
- Social
Indicators
- Investors
- MF
Associations
- Social
Performance Management - Best Policies and Practices
- Social
Rating
- Poverty
Measurement
- Gender
- Communications